This policy describes how we handle information submitted through contact and inquiry forms. We keep the approach simple: collect only what is needed to answer a question about plush, squishy, slime, fidget, or gift-related product needs.
Forms may ask for name, email, phone, interest category, and message details. We recommend sharing only general play context such as age range, occasion, favorite texture, or category preference.
Submitted information is used to reply to requests, recommend relevant product categories, answer website questions, and improve the clarity of our support process. We do not ask for unnecessary personal details about children.
Inquiry details are kept only as long as needed for communication and ordinary business records. Reasonable administrative and technical measures are used to reduce unauthorized access.
You may request that we update or remove contact information from active inquiry records. To do so, contact us using the email address listed on the contact page.